No-Shows hmmm...
What to do when people schedule time to meet/speak with you, yet are no-shows? Learn what to say to avoid this from happening and review a script format (found below) that will increase in-person/phone appointments kept and increase your closing percentage. The one thing you must do to avoid no-shows. By Scott Channell It happens to all of us. We schedule a phone appointment or time to meet someone at their office and they cancel or worse yet... are no-shows. What do you do? Particularly if this happens with a decision-maker at a very desired account? A coaching client related that she had scheduled two phone appointments with a top dog... only to have them no-show on her. The objective is to close a deal. People who blow you off obviously don't "get" your value. Particularly if they don't practice common courtesy and contact you to cancel the meeting... or call you to apologize profusely for the circumstances under which they could not keep their commitment. ...