Excellence
Excellence is never an accident. It is achieved in an organization only as a result of an insistence on the highest standards of performance. It requires an unswerving expectancy of quality. Excellence is contagious. It infects and affects everyone. It charts direction. It establishes the criteria for planning. It provides zest and vitality. Once achieved, excellence has a talent for permeating every aspect of the life of an organization. Excellence demands commitment and a tenacious dedication from the leadership of the organization. Once it is accepted and expected, it must be nourished and continually reviewed and renewed. It is a never-ending process of learning and growing. It requires a spirit of motivation and boundless energy. It is always the result of a creativity conceived and precisely planned effort. Excellence inspires; it electrifies. It potentializes every phase of an organization’s life. I...